Returns

Returns – Neso

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Returns

Return Policy

We accept returns of products purchased from our website for up to 6 months after the purchase date. There is a 20% restocking fee. Neso is not responsible for return shipping charges. Returns can be shipped to: Neso, attn: Returns Dept - neso.com, 6351 Yarrow Dr, Ste G, Carlsbad, CA 92011. Please include a brief note with your contact information, order details, and reason for return.

We do not accept returns of Once-Used samples or Custom Logo orders.

Having trouble setting up your tent? We'd be happy to help! Please call us at 888-267-8188 before initiating a return.